OUR SERVICES
If you are a Manufacturer, Distributor, DBA Classic or Next Generation software user looking for technical support options,
then you have come to the right place. Oakpointe Consulting offers:
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If you have a complex problem or issue that is difficult to troubleshoot via email, or perhaps you just feel like verbalizing, then
the phone support option is for you.
Time can be purchased in one hour increments for $160/hour. If you purchase two hours of support ($320), we’ll give you a
third hour for FREE! Any unused time is banked for future support incidents. To request support, purchase through the link
below or contact us via email at admin@oakpointeconsulting.com, or by telephone at (866) 492-3997.
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The ultimate in support and training, the Oakpointe staff will travel to your place of business to work hands-on with you and
your employees. The engagement is completely tailored to your specifications.
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Our experienced DBA staff will meet with you and up to 10 of your employees online using our Go-To-Meeting web
conferencing service. We can use your system to train and troubleshoot any questions or problems you may be having.
We have also found that this is a great way to familiarize yourself and your employees with DBA Manufacturing. Training
sessions can be completely customized to your companies needs.
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DBA Manufacturing Training Classes
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This class covers the DBA Next Generation or Classic software package from front to back. The course material is oriented
to take a logical approach to the program, moving from initial data entry or import to inventory and BOM creation, setting up
of costs and pricing, quoting and order entry, manufacturing and MRP processes, and finally accounting for it all via the
General Ledger functions.
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Let Oakpointe create custom reports for you. We’ll do an initial consultation to determine exactly what you want, then write
the report(s) to your specifications and integrate into DBA. Reports can also be written in Crystal Reports.
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For DBA users with routine questions or problems, consider our email support subscription. Your credit card will be
charged $49.95 each month, giving you unlimited access to email support with Oakpointe’s experts. You may cancel the
subscription at any time by simply emailing us at admin@oakpointeconsulting.com. We do request 30 days advance notice
for cancellations.
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Time and Attendance Software
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If you are looking for some state-of-the art technology to capture your employee time and attendance information, then
Oakpointe may have a solution for you.
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Other ERP Software Products
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Is your company currently looking for an ERP/Manufacturing software solution. If so, Oakpointe can assist you evaluate
and decide which best fits your organizational needs.
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Oakpointe is pleased to offer our clients a comprehensive Management Consulting service. Please contact us for
additional information.
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Oakpointe has formed a partnership with AML (American Microsystems, Ltd.) to provide bar code scanning equipment to
DBA users. If you plan on implementing Bar Coding for DBA Classic or DBA Next Generation, here are a few options
available. After purchasing this equipment, Oakpointe can also help your company implement this within DBA.
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